Talbots, one of the largest specialty retailers of women’s fashion in the United States, was founded by Rudy and Nancy Talbot in Massachusetts in 1947. More than seven decades later, you can find Talbots' 550,000 square foot distribution center (DC) located less than 45 miles from the spot where it all began.
In 2012, Talbots came under new ownership, and the focus changed to direct to consumer (D2C). They now ship roughly 35 million units annually, 10 million of which are D2C, and offer customers as many as 60,000 SKUs. After suffering for years with accuracy, and being asked to support considerable growth in the company, Talbots turned to voice to help them achieve their goals.