Harbor Wholesale Increases Productivity by 50% with Voice

Posted by Tailar Kennedy on Apr 19, 2018 7:05:26 PM


Harbor Wholesale is a grocery and convenience store distributor servicing more than 2,900 convenience stores, grocery stores and restaurants across the Pacific Northwest and Alaska. From small, family-owned operations to large chains like Subway, Taco Time, and Skippers, Harbor supplies everything from produce and meat to cigarettes and other tobacco products. Harbor runs its operations out of two distribution centers (DCs) located in Lacey, Washington, and Roseburg, Oregon, which allow the organization to deliver more than 160,000 items picked each day.

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Topics: Case Study, Voice Picking

The 5 Biggest Mistakes Made in Voice Implementations

Posted by Tailar Kennedy on Apr 4, 2018 4:34:07 PM


With any technology implementation there are a list of things that will make or break a project. After completing hundreds of voice implementations, we have seen a few common mistakes that tend to hold back voice implementations – or bring them to an abrupt end. Read on to find out the five most common mistakes that are made when implementing voice, and what you can do to make sure you don’t make them.

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Topics: Voice Comparision

Increase Margins in your Omnichannel Warehouse with Voice

Posted by Tailar Kennedy on Mar 19, 2018 8:15:00 AM


Retail warehouses were originally created for one purpose: to get inventory to the storefront. With the rise of eCommerce and shopper expectations, warehouse operations are pressed to overcome a list of challenges that come with having an omnichannel supply chain. While these challenges are significant, many of them can be addressed by implementing the right technology solutions that provide you flexibility and visibility into your operation.


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Topics: Voice Comparision, omnichannel

Penske Truck Leasing Uses Voice for Preventative Maintenance Processes

Posted by Tailar Kennedy on Mar 6, 2018 2:48:08 PM


Penske Truck Leasing announced today that they have been utilizing Vocollect Voice since 2012 to complete maintenance process for the companies 266,000 vehicle fleet. Penske partnered with Vitech Business Group to create a voice-directed preventive maintenance solution that would reduce error rates and increase productivity, while increasing worker satisfaction for the inspection workers.


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Topics: Maintenance and Inspection, Customer Announcement

How Patterson Companies Transformed Their Warehouse by Voice-Enabling SAP

Posted by Tailar Kennedy on Mar 1, 2018 10:27:00 AM


Patterson Companies, Inc. is a distributor of dental and animal health technology products and equipment, as well as a provider of marketing, support and logistics services. Located in St. Paul, Minnesota, it serves both oral health and veterinary professionals located across North America and the United Kingdom.


Patterson fulfills roughly 92% of its orders on a same-day or next day basis to meet the needs of its veterinary and dental clinics. Since its customers don’t have their own warehouses, just-in-time shipping has become the norm to handle rising customer expectations and the demand for quick turnaround on all orders.

Before choosing voice, Patterson had been fulfilling more than 25,000 orders every day with paper documents and manual processes. They were having significant integration issues with customers and vendors, and struggling with batch management and accuracy.

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Topics: SAP, Case Study

Using Voice for SAP: A look at the future of the solution and why you should consider it

Posted by Tailar Kennedy on Jan 30, 2018 5:03:32 PM


We sat down with Glen Theiss, Sales Director for Vitech, to get a glimpse into what the future holds for voice and SAP. Theiss has worked with Vitech for 7 years, spearheading most of the nearly 20 implementations Vitech has completed into SAP sites.

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Topics: SAP

Voice and Worker Safety: How voice can decrease injury claims throughout the warehouse

Posted by Tailar Kennedy on Jan 24, 2018 1:35:26 PM


Warehouses can be incredibly dangerous places, with a high number of people and machines all moving within the same area. There are also risks that are inherent to the tasks being completed, as the objects that are being picked may be heavy or cumbersome, putting employees at risk if they lift the items incorrectly. With voice, both of those issues can be alleviated, showing a significant advantage over picking with RF Scanners or Paper.

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Topics: Voice Comparision

Voice-enabling your SAP Warehouse

Posted by Tailar Kennedy on Dec 7, 2017 7:49:22 PM


Voice technology has great appeal for SAP users who want to extend their logistics and fulfillment processes. It offers the promise of hands-free, eyes-free, wireless access to the information needed to drive key warehouse processes and has become an important component in the success of many IT strategies.


Like the traditional RF-based scanners, voice solutions center on a small, wireless mobile device that workers typically wear on a belt. The difference is that Voice delivers instructions verbally through a headset and captures responses using a microphone, eliminating the need to stop, look at a screen, and key in a quantity or scan a barcode.

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Topics: SAP

Troyer Foods Selects Vitech and Vocollect Voice

Posted by Tailar Kennedy on Nov 8, 2017 3:29:38 PM


Troyer Foods, a Midwest retail and food distributor, has chosen Vitech to help them complete their implementation of Vocollect Voice in their two 75,000 square foot distribution centers.


After completing a detailed ROI study with multiple revisions and scenarios, Troyer’s decided that voice was the best fit for their operation. Initially they will be using voice in their picking, put away and replenishment workflows for their operation. 


“Vitech gave us everything we needed to make the decision to switch to voice, from a strong ROI evaluation to best practices learned from their experience,” said Kris Reckers, Director of Operations for Troyer. “We are excited to work with a team that took the time to truly understand our operation, and are confident that voice will be the change that we have been looking for.”


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Topics: Customer Announcement

Using Voice for Maintenance and Inspection

Posted by Tailar Kennedy on Oct 24, 2017 2:03:15 PM


In today’s world, documenting inspection and maintenance checklists continues to be inefficient. For most, the process still requires the technician to enter their observations and findings as a separate process from the actual inspection and maintenance procedure. Vitech offers Honeywell’s best-in-class Vocollect Voice-based solutions that are purpose-built for the maintenance and inspection marketplace. The “Hands-Free, Eyes-Free” technology enables businesses to elevate their documentation and compliance to levels never before attainable.

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Topics: Maintenance and Inspection